Case Study

MYOB

Australasia’s largest provider of business management solutions, including solutions for accounting, payroll, retail point of sale, CRM, job management, professional tax solutions and websites – servicing over 1.2 million customers.

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Increasing Efficiency for MYOB

MYOB have a large presence, with multiple offices across Australia and New Zealand. We have over 1200 employees. We had a need for a single view of all AU/NZ travel, to improve both booking efficiency, policy adherence and single profile maintenance – to avoid double handling across multiple agencies or countries.

Julie Hughes, Executive Assistant & Corporate Travel Manager

The Solution

Orbit World Travel implemented this single source offering, I now have one log in to view all travellers, book for either country through one tool, with access to reporting detail covering both countries.

Orbit World Travel are responsive and deliver me exceptional service. They listen to my requests and put in place solutions to achieve the right outcome I’m looking for. If there is something from ‘left-field’, the team will research and work on the issue until they can provide me or my traveller’s with the best outcome.

My experience with Orbit World Travel would mean I would not hesitate to recommend them.

Julie Hughes, Executive Assistant & Corporate Travel Manager

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Regional technology platform
 

Centralised profile management

Increased Savings for MYOB
 

Improved booking efficiency
 

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Partner with the best

  • Streamline your Corporate Travel Management
  • Seamless from Approval to Booking
  • Risk management integration & expense management
  • Personalised to your company
  • Clever ticket credit management
  • Access to all the travel data you require

Key Outcomes

Partnership

One of the biggest needs I had was to work with a partner not just another provider, I needed a team who would listen to our unique needs and implement the best practice solution to fit those needs. Orbit World Travel have delivered me this solution and continue to work as partners to continue and grow our partnership.

Pro-active

The team at Orbit World Travel identify and recommend initiatives to deliver constant improvement. This can be as small as the booking profile of MYOB staff to addressing and recommending alternative form of payment methods across both countries to deliver a best of bread approach in both Australia and New Zealand.

Efficient & Seamless

After engaging with Orbit World Travel the time to manage and communicate travel has significantly decreased as I am able to use one provider to manage all my travel needs across both countries. This has reduced administration costs allowing me to be closer to the other aspects of my role.

Julie Hughes, Executive Assistant & Corporate Travel Manager