Duty of Care

We take care seriously

Travel doesn’t always go to plan - flights get cancelled, weather conditions change, and unexpected disruptions arise. At Orbit, we understand the importance of being prepared, which is why our comprehensive duty of care programme ensures you’re supported every step of the way.

With 24/7 assistance, security updates, risk advice, graphical traveller tracking, and travel alert notifications, Orbit’s duty of care solution prioritises the safety of your travellers and the continuity of your business.

Alerts are scored for relevance based on your travellers’ specific itineraries, and shown visually. (4)

Introducing...

Smart Alerts

A new era in traveller safety.

Traveller safety is at the heart of what we do, and with Orbit Enterprise's new Smart Alerts, we're taking duty of care to a whole new level.

Powered by advanced AI, Smart Alerts provide real-time, itinerary-specific insights to ensure your team stays informed and your travellers stay safe.

As part of Orbit Care, our new Smart Alerts feature takes travel risk management to the next level. Powered by advanced AI, it provides:

Real-time insights, tailored to your travellers’ itineraries
Predictive intelligence to identify and address potential disruptions early
Actionable alerts to keep your team informed and travellers safe

Seamlessly integrated into our refreshed Care Panel, Smart Alerts empowers your organisation to prioritise traveller safety and minimise business disruption.

Know where your people are

Track, locate, and communicate with ease.

Orbit Care includes advanced traveller-tracking technology that enables you to:

View a graphical map of traveller locations
Use two-way communication tools to contact and redirect employees to safety
Pull real-time location reports by country, date, or destination

Additionally, you’ll have access to detailed safety information about each region, including colour-coded risk levels and health warnings, so you can make informed decisions with confidence.

Support all hours

Emergency assistance when you need it most.

Our dedicated 24/7 support team is always on hand to provide immediate assistance. These specialists know your organisation and its travel policy, ensuring that your travellers receive the same personalised Orbit service at any hour of the day or night.

Always informed

Stay ahead with alerts that matter.

The safety of your travellers is everything. With Orbit Alerts, you’re notified of disruptions that could impact their plans -whether it’s a large-scale event like an earthquake or act of terrorism, or smaller incidents such as supplier delays or adverse weather.