News

It’s a milestone year for Orbit World Travel as we celebrate our 30th anniversary. This significant occasion marks three decades of dedication, innovation, and unwavering commitment to providing exceptional travel experiences. From our humble beginnings to becoming a leading force in the travel industry, our journey has been nothing short of extraordinary.

 

The early days: A bold leap of faith

In July 1994, our Founding Partner and Director, Lisa Story, embarked on a daring venture by acquiring a Westpac Travel office in Sydney’s Double Bay.

This modest single office was the birthplace of what would eventually become Orbit World Travel, originally known as World Travel Professionals. Reflecting on those early days, Lisa recalls;

Growth and expansion: Embracing opportunities

Our commitment to excellence and innovation quickly bore fruit. By 2013, the House of Travel Group recognised the potential to expand their Orbit Travel corporate brand in Australia and invested in our business. This partnership marked a turning point, propelling us towards new heights. In 2016, we rebranded to Orbit World Travel, uniting Orbit Travel in New Zealand and World Travel Professionals. This strategic move established us as the largest privately owned corporate travel company in Australasia.

 

Adapting and thriving: Navigating challenges

Our journey hasn’t been without its challenges. The COVID-19 pandemic tested our resilience like never before. However, we emerged stronger, drawing on the valuable lessons learnt during this period to rebuild and innovate. We used this time to reflect on our values and brand, leading to a refresh that aligns with our core principles: Outstanding, Resourceful, Brave, Integrity, and Teamwork.

Embracing technology: The Orbit Enterprise evolution

Thirty years is a significant timeline in the evolution of travel technology... and there has been some remarkable advancements... from paper tickets to e-tickets, and from multiple booking platforms to the consolidation of bookings in Online Booking Tools, and to greater traveller protection with Duty of Care Programs - have all revolutionised the way people plan and experience travel.

Recognising that technology is the backbone of modern travel, Executive Director Michael Chase-Smith reflects on Orbit World Travel's ongoing commitment to innovation.

Orbit Enterprise offers a comprehensive range of solutions, including advanced booking platforms, real-time travel data analytics, and personalised travel itineraries. These tools not only enhance the travel experience but also provide our clients with unparalleled control and convenience. By integrating state-of-the-art technology, we ensure that every journey is seamless, efficient, and tailored to individual preferences.

Diversified our services: Catering to every travel need

As we've evolved (and continue to do so), we've diversified our service offering, making us a one-stop solution for all travel requirements, including:

• Corporate Travel: We offer tailored corporate travel solutions that ensure efficiency, cost savings, and traveller satisfaction. Our comprehensive services include policy compliance, risk management, and 24/7 support.
• Luxury Leisure Travel: For those seeking unforgettable leisure experiences, we provide bespoke travel arrangements that promise luxury and comfort. From exotic getaways to tailored tours, we curate experiences that leave lasting memories.
• Groups - Sporting and Education: We specialise in managing travel for sporting and educational groups, offering tailored itineraries and comprehensive logistical support. Our services include exclusive group flight benefits, 24/7 access to advanced travel technology, and strong industry partnerships, ensuring seamless and memorable travel experiences.
• Events - Conferences and Incentives: In today's digitally remote world, every in-person event is a powerful opportunity for business growth and collaboration. We understand that every event is unique. That's why our expert event team prioritises understanding your business, your event objectives and participant dynamics… crafting a bespoke and memorable experience tailored to your needs.
• In-House Travel Department Solutions: Our latest offering is an in-house travel solution unique to your business - putting the control in your hands. If traditional travel management solutions are no longer working for you, or if you want more control over the resources in your travel team - we can design a bespoke travel service delivery model to suit the specific service, cost and control objectives of your business.

#PowerfulPartnerships: Collaborating for success

Over the past 30 years, partnerships have been at the heart of Orbit World Travel’s success. We’ve built strong, collaborative relationships with key partners that have significantly contributed to our growth and ability to deliver exceptional service.

These #PowerfulPartnerships with major airlines, hotels and service providers are invaluable in serving our clients. Here is what some of our partners had to say:

 

 

As a locally owned and operated business, we take immense pride in our community involvement. By sponsoring numerous charities, we aim to make a meaningful difference in the lives of those in need, staying true to our Values. Our ongoing commitment extends to supporting worthy causes including not-for-profit and environmental organisations nationwide, such as RizeUp, Cherish Women's Cancer Foundation and the Sydney's Children's Hospital.

 

A testament to our team: The heart of our success

Our success over the past 30 years would not have been possible without the dedication and hard work of our incredible team. From our frontline staff to our leadership, every member of the Orbit World Travel family plays a crucial role in delivering exceptional service and creating memorable travel experiences. Our investment in our people is a testament to our belief that a motivated and empowered team is the key to achieving greatness. Here's a little bit about our People...

Client-Centric approach: Building lasting relationships

At the core of our success lies our client-centric approach. We pride ourselves on building lasting relationships with our clients, understanding their unique needs, and providing personalised solutions. Our commitment to exceptional service has earned us the trust and loyalty of clients across various industries, here is what some of them had to say:

Celebrating our achievements: A legacy of excellence

As we reflect on the past 30 years, we are immensely proud of our achievements, with each milestone a testament to our unwavering commitment to excellence. We are committed to creating a world where travel is seamlessly simple and we thank you for being a part of our incredible journey - after all, we do better business, together.