It’s a milestone year for Orbit World Travel as we celebrate our 30th anniversary. This significant occasion marks three decades of dedication, innovation, and unwavering commitment to providing exceptional travel experiences. From our humble beginnings to becoming a leading force in the travel industry, our journey has been nothing short of extraordinary.
In July 1994, our Founding Partner and Director, Lisa Story, embarked on a daring venture by acquiring a Westpac Travel office in Sydney’s Double Bay.
This modest single office was the birthplace of what would eventually become Orbit World Travel, originally known as World Travel Professionals. Reflecting on those early days, Lisa recalls;
Our commitment to excellence and innovation quickly bore fruit. By 2013, the House of Travel Group recognised the potential to expand their Orbit Travel corporate brand in Australia and invested in our business. This partnership marked a turning point, propelling us towards new heights. In 2016, we rebranded to Orbit World Travel, uniting Orbit Travel in New Zealand and World Travel Professionals. This strategic move established us as the largest privately owned corporate travel company in Australasia.
Our journey hasn’t been without its challenges. The COVID-19 pandemic tested our resilience like never before. However, we emerged stronger, drawing on the valuable lessons learnt during this period to rebuild and innovate. We used this time to reflect on our values and brand, leading to a refresh that aligns with our core principles: Outstanding, Resourceful, Brave, Integrity, and Teamwork.
Thirty years is a significant timeline in the evolution of travel technology… and there has been some remarkable advancements… from paper tickets to e-tickets, and from multiple booking platforms to the consolidation of bookings in Online Booking Tools, and to greater traveller protection with Duty of Care Programs – have all revolutionised the way people plan and experience travel.
Recognising that technology is the backbone of modern travel, Executive Director Michael Chase-Smith reflects on Orbit World Travel’s ongoing commitment to innovation.
Orbit Enterprise offers a comprehensive range of solutions, including advanced booking platforms, real-time travel data analytics, and personalised travel itineraries. These tools not only enhance the travel experience but also provide our clients with unparalleled control and convenience. By integrating state-of-the-art technology, we ensure that every journey is seamless, efficient, and tailored to individual preferences.
As we’ve evolved (and continue to do so), we’ve diversified our service offering, making us a one-stop solution for all travel requirements, including:
#PowerfulPartnerships: Collaborating for success
Over the past 30 years, partnerships have been at the heart of Orbit World Travel’s success. We’ve built strong, collaborative relationships with key partners that have significantly contributed to our growth and ability to deliver exceptional service.
These #PowerfulPartnerships with major airlines, hotels and service providers are invaluable in serving our clients. Here is what some of our partners had to say:
As a locally owned and operated business, we take immense pride in our community involvement. By sponsoring numerous charities, we aim to make a meaningful difference in the lives of those in need, staying true to our Values. Our ongoing commitment extends to supporting worthy causes including not-for-profit and environmental organisations nationwide, such as RizeUp, Cherish Women’s Cancer Foundation and the Sydney’s Children’s Hospital.
Our success over the past 30 years would not have been possible without the dedication and hard work of our incredible team. From our frontline staff to our leadership, every member of the Orbit World Travel family plays a crucial role in delivering exceptional service and creating memorable travel experiences. Our investment in our people is a testament to our belief that a motivated and empowered team is the key to achieving greatness. Here’s a little bit about our People…
At the core of our success lies our client-centric approach. We pride ourselves on building lasting relationships with our clients, understanding their unique needs, and providing personalised solutions. Our commitment to exceptional service has earned us the trust and loyalty of clients across various industries, here is what some of them had to say:
As we reflect on the past 30 years, we are immensely proud of our achievements, with each milestone a testament to our unwavering commitment to excellence. We are committed to creating a world where travel is seamlessly simple and we thank you for being a part of our incredible journey – after all, we do better business, together.
A heartfelt thank you to our partners for sponsoring our 30-year celebrations. Your unwavering support and collaboration has been invaluable to Orbit World Travel’s success, enabling us to deliver exceptional service and growth over the past three decades.
